All information collected on this site will be kept strictly confidential and will not be sold, reused, or disclosed!
Furthermore, information you provide will be held with the utmost care and will not be used in ways that is inappropriate.
Placing orders require customers to provide name, email address, physical address, phone number, and a password. This information is use to process orders only and to update customers regarding order status.
If you have any questions, please feel free to call or e-mail us.
SHIPPING & DELIVERY
USPS and UPS are the two main companies we use for shipping customer orders. If needed we can ship via FedEX.
Standard shipping will be USPS Priority Mail and UPS Ground. Customers may request Next Day or other expedited services if needed.
Gear Driven LLC ships overseas via USPS International Priority and UPS.
Note: Prices listed DOES NOT include international shipping ** Customer must pay shipping cost
Standard packages may arrive in 10 - 21 business days based on destination and season.
Please note that we are not responsible for delayed shipping due to shipping company. Packages once shipped will have an associated tracking number. Please refer to this tracking number to get an estimated time of delivery and routing of your package.
RETURN & REFUNDS
Customers may purchase products and then realize later they don't need product or incorrect for their application.
If this is the case please contact us immediately. Please be aware if you changed mind after receiving item 15% restocking fee will be deducted from refund. Also if item is purchased through Ebay, those final value fees and PayPal fees will also be deducted.
Returns are valid within 30 days of purchase and process exchanges and refunds accordingly. Products must be authorized by us for return before customers ships package to Gear Driven LLC and must be in original condition when returned.
No Products will be accepted after 30 days; however, if applicable returned products during 30 day period will be subjected to 15% restocking fee.
Please understand that payments for selling goods or services that are later refunded or invalidated for any reason being purchase in error, changed mind etc .. Gear Driven LLC is responsible for the full amount in FEES for the associated payment transaction. So whenever a transaction is refunded or otherwise reversed, PayPal will not refund the transaction FEES to Gear Driven LLC. Customers must be aware that FEES will be deducted from refunded amount due to PayPal Refund Policy.
PayPal, Credit Cards, Money Orders, Cashier's Checks, and Bank Wire Transfer are other options available to customers when making purchases. All Money Orders and Cashier's Checks must originate from US financial institutes and made in U.S Dollars.
Orders will be processed after Money Orders and Cashiers Checks had cleared.
Please be aware that Credit Card fees are paid by Gear Driven LLC when customers place orders using these methods. Sometimes orders get canceled or returned but the customer because of he/she no longer wants product. Gear Driven LLC will refund payment but processing fees are Non-Refundable.
Gear Driven LLC accepts most major Credit Cards (Visa, Master Card, AMEX and Discover) and processing is handles by 3rd party merchant solution - Authorized.net
Authorized.net processes in 24-48 hours. All purchases will start processing after payment has settled from merchant services.
Please be sure to provide your exact billing address and telephone number that corresponds with your credit card company in order for checkout to be successful. Order will be declined by credit card processor if this information is incorrect.
Credit Card orders must be shipped to billing address ONLY. Exceptions will only be made for special request cases. In these cases we will be require to furnish proof of identity to protect both you, our customers and Gear Driven LLC.
Note: Credit Card statements will reflect charges from Gear Driven LLC, if there is any discrepancy or unclear information contact us immediately.
In some cases based on our merchant processing verification responses, we may require customers to verify their identity when using Credit Cards. This will require customers to furnish a copy of their driver's license, copy of credit card and recent billing statement for associated credit card.
FLORIDA SALES TAX
Gear Driven LLC shall automatically charge and withhold the applicable sales tax (Florida 6%) for orders to be delivered to addresses within the state of Florida.
Gear Driven LLC